Privacy Policy

Last updated November 12, 2026.

This explains what ReelFlow collects, why, and your choices. Contact: literallyteesshop@gmail.com.

What we collect

• Account details: your name or company name, email, and password. Passwords are stored only as a scrambled (hashed) value we can't read.
• Your videos and clips: videos you upload or link, their transcripts, the clips you make, and your templates (including any images and fonts you upload).
• Usage: how many videos and Shorts you've made each month, and the channels your linked videos come from, to apply your plan's limits.
• Payment: handled by Stripe. We receive your subscription status and a Stripe customer ID, never your full card number. See Stripe's privacy policy.
• A sign-in cookie, so you stay signed in for up to 30 days. We don't use advertising or tracking cookies.

How we use it

Only to run the service: to make your clips, apply your plan, take payment, send account emails (like password resets and team invites), and keep the service secure.

Where it's processed

Videos are transcribed and analyzed on our own server, not sent to outside AI companies. The site loads its fonts from Google Fonts, which means your browser contacts Google when you open it. This website is hosted by Cloudflare, and the app is reached through Tailscale, so your connection passes through their networks.

Sharing

We don't sell your data. We share it only with the services that run ReelFlow (Stripe for payments, and an email provider for account emails), when the law requires it, or with team members you invite, who can see your team's templates and clips.

How long we keep it

We keep your account, videos and clips while your account is open. Deleting your account from the Account page deletes your videos, clips and templates right away. We may keep billing records as the law requires.

Your choices

You can download your clips, change your details, or delete your account at any time. To ask for a copy of your data or for help, email literallyteesshop@gmail.com. Depending on where you live, you may have more rights under laws like the GDPR or CCPA.

Children

ReelFlow isn't for anyone under 18.

Changes

We'll post changes here and email you about important ones.